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A database is prompting for a login... I can't access a database... I can't log in to library computers

145 views   |   Last updated on Mar 12, 2020    databases authentication computer x.500 access login username


Electronics resources are only available for currently active UMD students, faculty, or staff.

If you are a visitor, or former or retiree from UMD, we provide guest computers.

If you cannot login, check your directory suppression. If your data is set to suppress all, suppress my phone numbers, my address, my email, choose something else. After one day, you can re-apply full suppression of your data. (by then, UMD will have authenticated you.)

  • Are your cookies enabled for using databases? They need to be enabled.
  • In your browser, are popups enabled?
  • Is Javascript turned on?
  • Make sure you aren't connected to the Guest WIFI network. Use only Eduroam.
  • Can't access a ProQuest databases? There is a tool called the cookie cutter.

These are some clues to help troubleshoot. For further help, see How to Connect from Off Campus, or consult the ITSS computer consultant at the first-floor service desk in the library at 218-726-8858 (within the library) or 218-726-8847 (Tech Center Help Desk)