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Can firewalls or ports cause problems with accessing library databases?

289 views   |   Last updated on Nov 12, 2018    access firewall


If you are off-campus, your firewall may be preventing access to library databases. It may relate to the ports your computer allows access to. If you are at a workplace, ask your computer security staff to see whether some ports may have been restricted. Otherwise, check your own firewall software's port settings. Remember that routers may have their own firewalls. See the documentation for your brand and model of router. To use library databases or the catalog, allow outbound traffic on port 2443 for If this doesn't solve the problem, you can also try opening port 2048

Find more information on our Connect from Off Campus web page.