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I'm prompted to log in to a database, I can't access a database, I can't log in to library computers

33 views   |   Last updated on Mar 06, 2019    x.500 login access databases username computer authentication


Logins to resources are only available for currently active UMD students, faculty, or staff. However, the library does provide guest computers for visitors and retired/former UMD affiliates.

If you ARE current, check your directory suppression. If you’ve chosen “Suppress all”, or “Suppress my phone numbers, my address, my email” pick something else. After 1 day, you can re-do the full suppression of your data. (By then, UMD will have authenticated you.)

  • Are your cookies enabled for using databases? They need to be enabled.
  • Can't access a ProQuest databases? Try their cookie cutter.
  • In your browser, are popups enabled?
  • Is Javascript turned on?
  • See that you aren't on the UMD WIFI network as "guest"

These are some clues to help troubleshoot. For further help, see How to Connect from Off Campus, and/or contact the ITSS TechCenter at 218-726-8847.