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Library FAQ

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I'm prompted to log in to a database, I can't access a database, I can't login to library computers.

3 views   |   Last updated on Oct 04, 2018    x.500 login access username computer authentication databases

 

Logins to resources are only available for currently active UMD students, faculty, or staff. However, the library does provide guest computers for visitors and retired/former UMD affiliates.

If you ARE current, Check your directory suppression. If you’ve chosen “Suppress all”, or “Suppress my phone numbers, my address, my email” pick something else. After 1 day, re-do the full suppression of your data. (By then, UMD will have authenticated you.)  


MORE THINGS TO CHECK:

  • Are your cookies enabled for using databases? They need to be.
  • Can't access a ProQuest databases? Try their cookie cutter.
  • Are popups enabled?
  • Is Javascript turned on?
  • Are you on the WIFI network as "guest?"

These are some clues to help troubleshoot. For further help, see How to Connect from Off Campus, and/or contact the ITSS TechCenter at 218-726-8847.